Dependable IT Support You Can Count On
Every single day, businesses just like yours lose money because of broken technology.
A crashed server. A hacked network. A frozen computer at the worst possible moment. And when it happens — your phones ring, your customers wait, and your team sits there, helpless.
You don't have to live like that.
COMPANY OVERVIEW
Welcome to Logistix Technologies, Inc.
We are the managed IT services Knoxville TN businesses have trusted since 2004 — and we do something most IT companies simply won't do.
When you call us, a real, live, certified technician answers — right now, right away, every time. We are far more than a standard IT support company.
We are also a direct Managed Connectivity Provider, which means we manage your internet connection from the ground up — not just your computers and cables. And unlike most providers, we never force you into a cookie-cutter package.
We build your IT plan around you — your business, your budget, and your real-world needs.
WHO WE ARE
About Logistix Technologies, Inc.
Logistix Technologies, Inc. is a Managed Service Provider (MSP). Your dedicated technology partner that proactively manages, supports, and secures your IT systems, helping your business stay productive while reducing downtime and unexpected costs.
Logistix Technologies, Inc. is a whole technology solutions provider. That’s a fancy way of saying we make your technology work — simply, reliably, and affordably.
Our entire mission is to help businesses get the most out of their technology without overpaying, overcomplicating, or over-stressing about it. We do this by delivering reliable, high-quality solutions that simplify your daily operations, improve your team’s efficiency, and reduce your overall costs — so you can stop worrying about IT and start focusing on growing your business.
Our Story
We officially opened our doors in June 2004 to support small and medium-sized businesses that needed real IT help without the cost of a full in-house team. Over the past two decades, we've grown right alongside the technology industry — expanding our skills into cloud computing, cybersecurity, virtualization, disaster recovery, and more.
Today, we are proud to be one of the most experienced and trusted IT support company Knoxville businesses rely on — and we're just getting started.
OUR SERVICES
Is Your IT Working For You — Or Against You?
Most businesses don't know what kind of IT support they actually need. They just know something isn't working — and they're paying too much for the privilege.
That's where we come in. Whether you need us to handle everything or just fill in the gaps, we have a service built around your exact situation.
Fully Managed IT
Hand your IT over to us — completely. We monitor, maintain, secure, and support your entire technology environment so your team can focus on the work that actually moves your business forward.
Co-Managed IT
Already have someone handling IT in-house? We work alongside your existing team — adding capacity, filling skill gaps, and making sure nothing falls through the cracks.
Strategic IT Consulting
Not sure what your technology should look like six months from now? We assess where you are, identify what's holding you back, and build you a clear, actionable plan — no jargon, no fluff.
AI Support & Consultation
AI isn't just for big corporations anymore. We help you identify exactly where it fits in your business, get it set up the right way, and start saving your team real time — fast.
Restaurant Services
Restaurants run on speed and reliability. We keep your POS systems, kitchen displays, and network running without interruption — so a tech problem never becomes a table problem.
Security
Cyber threats don't take days off — and neither does our protection. We monitor your network around the clock, close vulnerabilities before they become breaches, and keep your business and your customers' data safe.
Strategic IT Consulting
Not sure what your technology should look like six months from now? We assess where you are, identify what's holding you back, and build you a clear, actionable plan — no jargon, no fluff.
Security
Cyber threats don't take days off — and neither does our protection. We monitor your network around the clock, close vulnerabilities before they become breaches, and keep your business and your customers' data safe.
The right IT support doesn't just fix problems. It prevents them, saves you money, and gives you room to grow.
Is Your Technology Holding Your Business Back?
Tech issues slow down your team, interrupt operations, and put your business at risk. Our IT support services help businesses stay secure, productive, and connected without the stress of managing technology alone.
our services
What We Do For You
We offer a full range of IT services for growing businesses — whether you need basic daily support or a complete technology overhaul. Here's what we take off your plate:
- Network Design & Security - We build strong, secure networks — both wired and wireless — that keep outside threats out and your sensitive business data safe at all times.
- Desktop Support & Monitoring - We watch over your systems around the clock, 24/7. We find problems and fix them before they ever interrupt your workday.
- Virtualization & Cloud Solutions - Secure, scalable cloud and virtualization solutions that keep your data protected, accessible, and ready when you need it.
- Communication Packages & Remote Access - We set your team up to work from anywhere — securely, smoothly, and without the usual headaches. Built-in VoIP lets your team make and receive calls from any device with clear quality and essential features, while secure remote access keeps everyone connected and productive.
- Hardware and Software Sales - We supply the exact tools your business needs through our trusted partnerships with industry leaders like Cisco, Microsoft, Dell, Veeam, and Synology.
- AI-Powered Workflow Solutions - We identify the repetitive, time-draining tasks slowing your team down and put AI to work on them — so your people spend less time on busywork and more time on the work that actually grows your business.
No fluff. No unnecessary upgrades. Just the right technology for your specific situation.
WHY choose us
Why Knoxville Businesses Choose Us Over Everyone Else
There are plenty of IT companies out there. So why do so many businesses choose us for their outsourced IT services in Knoxville? Here's what makes us genuinely different:
- One Call, Real Help - No endless phone trees. No bouncing between departments. When you call, you'll speak with a knowledgeable member of our team who can often resolve technical questions on the spot.
- Your Plan Is Built Around You - We offer service packages designed to fit most businesses right out of the box — but if a standard plan isn't quite right, we'll build a custom solution around your exact needs and budget. Either way, you get exactly what you need — nothing more, nothing less.
- Over 22 Years of Real Experience - We've been solving IT problems — big and small — for more than two decades. We've seen it all. Simple help-desk fixes. Complex network disasters. Security breaches. Hardware failures. We know how to handle every single one.
- We Serve Businesses Nationwide - We are proud of our Tennessee roots, but our support doesn't stop at the state line. As a trusted nationwide managed IT provider, we deliver the same personal, expert support to growing companies all across the country — all remotely, all reliably.
partner with us
What You Gain When You Partner With Us
The results our clients experience are real, measurable, and fast:
Your Team Gets More Done
With a stable, high-speed network running at a targeted 99.9% uptime, your people stop waiting on technology and start getting real work done.
You Save Serious Money
Hiring even one full-time IT employee costs a fortune — salary, benefits, taxes, ongoing training. Our managed IT services for small business Knoxville gives you an entire team of experts for a fraction of that cost.
You Sleep Better at Night
Your systems are monitored. Your data is protected. Your backups are current. Whatever happens — hardware failure, cyberattack, power surge — we've already planned for it.
FAQs
Your Questions, Answered
The results our clients experience are real, measurable, and fast:
Do I have to pick a pre-set IT package?
Not at all. We offer standard plans as a starting point, but we can also build something custom — designed specifically for how your business actually works.
What happens when I call for help?
You talk to a certified IT technician. Almost every time, right away. We pick up the phone — that's our standard, and we hold ourselves to it. On the rare occasion we miss a call, we're quick to get back to you. No bots, no receptionists, no runaround. Your time is valuable, and we treat it that way.
Do you help businesses outside of Tennessee?
Absolutely. We love serving our local Knoxville community, but we are also a proud nationwide managed IT provider in USA — supporting businesses from coast to coast with the same personal, expert-level care.
